How to Place an Order

Departmental Orders:

Carnegie Mellon Departments can place an order anytime, 24 hours a day, by faxing a departmental order form to 412-268-1864 or emailing us with the requested products. A Departmental Sales Consultant will contact you to process the order.
If the order is sent after normal store business hours, it will be processed the following day. If you have any questions or wish to place your order by phone, please call 412-268-2636 to speak with a Sales Consultant.

Individual Orders:

Individuals wishing to place an order or to check on the availability of an item should call 412-268-2636, or visit the store in the lower level of the University Center.

Merchandise Availability:

Merchandise advertised on our website is subject to availability from our on-hand inventory, or through our extensive network of most major national educational distributors. Products offered from our various online education vendors are purchased directly from them, either online or through their toll-free telephone fulfillment number. Availability, pricing, software version changes, various product configurations and specifications are subject to change without notice.
If necessary, we will advise you of current availability of stock or backorder status and the expected shipping date. Manufacturer discontinuation or removal of product from market can occur without notice, therefore we can only notify purchasers about such changes after the fact. If the product(s) you order are no longer available or have backorder status with the manufacturer or distributor of more than 30 days, we will give you the option of selecting another comparable product or canceling your order.